At Handicraftshop.in, every product is handcrafted with care, and we want you to love your purchase. Please read our Return & Cancellation Policy carefully before placing an order.
Returns & Exchanges
-
Since our products are handmade and unique, minor variations in color, size, or design are natural and not considered defects.
-
Returns are accepted only in case of defective, damaged, or incorrect products delivered.
-
Customers must notify us within 48 hours of receiving the order along with photos of the product and packaging.
-
Approved returns must be shipped back in the original condition and packaging. Products that are used, damaged, or altered will not be accepted.
-
Replacement or refund will be initiated once we receive and inspect the returned product.
Non-Returnable Items
-
Customized, made-to-order, or personalized products.
-
Items purchased during clearance or sale.
-
Products damaged due to misuse, neglect, or improper handling.
Refunds
-
Refunds (where applicable) will be processed to the original payment method within 7–15 business days after receiving the items & on approval.
-
Shipping and handling charges are non-refundable.
Order Cancellation
-
Orders can be cancelled within 12 hours of placing the order, provided they have not been shipped.
-
Once the product is dispatched, cancellation is not possible.
-
For prepaid orders, refunds (after cancellation approval) will be processed within 7–10 business days.
Damaged or Wrong Product Delivered
-
In rare cases where a product arrives damaged or incorrect, please contact us immediately at cotact@handicraftshop.in with your order details and photographs.
- We will arrange for a replacement or refund at no extra cost.
Contact Us
For returns, cancellations, or any queries regarding your order, please reach us at:
📧 Email: support@handicraftshop.in
📍 Address: Ahmedabad, India